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Terms of Service

Terms of Service

1. Acceptance of Terms

By accessing or using Coinubex (“the Platform”), you agree to be bound by these Terms of Service.
If you do not agree, you must not use the Platform.


2. Nature of the Service

Coinubex provides access to digital services, including blockchain-related options, claims, and request-based functionalities.

Coinubex:

  • does not act as a cryptocurrency exchange

  • does not provide custodial services

  • does not store or manage user funds, wallets, or private keys

All services provided are non-custodial.


3. Options, Claims & Digital Services

By purchasing an option or submitting a claim, you acknowledge that:

  • you are purchasing a digital service or entitlement

  • you are not purchasing stored tokens or fiat funds

  • tokens are delivered only upon claim, directly to your provided wallet address

Once an option is purchased or a claim is submitted, the transaction is final.


4. No Financial or Investment Advice

Coinubex does not provide financial, investment, legal, or tax advice.

All information provided on the Platform is for informational purposes only.
You are solely responsible for your decisions and actions.


5. USD Display & Pricing

All values displayed in USD are used for calculation and reference purposes only.

USD values do not represent:

  • stored balances

  • fiat accounts

  • withdrawal claims

No fiat withdrawals are supported.


6. Blockchain Transactions

Blockchain transactions are irreversible.

Coinubex is not responsible for:

  • incorrect wallet addresses

  • wrong blockchain networks

  • user input errors

  • losses resulting from incorrect transaction details

Transactions sent to an incorrect address or network cannot be recovered.


7. User Responsibilities

You agree to:

  • provide accurate and complete information

  • use your own wallet addresses

  • ensure compatibility of wallet and blockchain network

You are fully responsible for safeguarding your wallet and private keys.


8. Fees

Fees, if applicable, are displayed before submission and are non-refundable.


9. Refund Policy

All purchases of digital services, options, and claims are final and non-refundable, except where explicitly stated otherwise.

Please refer to our Refund Policy for details.


10. Prohibited Activities

You may not:

  • use the Platform for illegal activities

  • attempt fraud, abuse, or system manipulation

  • submit false or misleading information

Coinubex reserves the right to suspend or terminate accounts violating these Terms.


11. Limitation of Liability

To the maximum extent permitted by law, Coinubex shall not be liable for:

  • indirect or consequential damages

  • loss of funds due to user error

  • blockchain network failures

Use of the Platform is at your own risk.


12. Changes to These Terms

Coinubex reserves the right to modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page.


13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.


14. Contact

For questions regarding these Terms, please contact our support team via the Platform.

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