This Privacy Policy explains how Coinubex (“we”, “us”, or “the Platform”) collects, uses, and protects personal data when you access or use our services.
By using Coinubex, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect only the data necessary to operate and secure the Platform.
This may include:
Username
Email address
IP address
Browser and device information
Submitted form data (e.g. wallet address for claims)
We do not collect:
Government-issued identification
Biometric data
Wallet private keys
Sensitive financial information
No custodial wallet data is stored.
Your data is processed for the following purposes:
Account creation and authentication
Processing requests, options, and claims
Platform security and fraud prevention
Communication regarding your account or requests
Compliance with legal obligations, if applicable
Coinubex does not store or manage user funds, wallets, or private keys.
All blockchain transactions are initiated externally and processed on public networks.
We do not have access to your wallet or control over your assets.
We use Google reCAPTCHA v2 to protect the Platform from spam, abuse, and automated attacks.
reCAPTCHA analyzes behavior such as:
IP address
Mouse movements
Time spent on the website
This data is processed by Google in accordance with:
Google Privacy Policy
Google Terms of Service
Use of reCAPTCHA is mandatory for certain forms.
Coinubex uses essential cookies required for:
Session management
Security
Platform functionality
We do not use tracking or advertising cookies without consent.
We do not sell, rent, or trade personal data.
Data may only be shared:
If required by law or legal request
To protect the rights, property, or security of Coinubex or its users
With technical service providers strictly necessary for platform operation
All third parties are required to maintain data confidentiality.
Personal data is retained only as long as necessary for:
Providing the services
Meeting legal or regulatory requirements
Users may request deletion of their account and associated data, subject to applicable laws.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of data
Restrict or object to processing
Requests can be submitted via the Platform’s support system.
Coinubex is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
If such data is identified, it will be deleted promptly.
We implement reasonable technical and organizational measures to protect personal data against:
Unauthorized access
Loss
Misuse
However, no method of transmission over the internet is 100% secure.
By using the Platform, you acknowledge that your data may be processed in jurisdictions with different data protection laws.
We take appropriate measures to ensure lawful data handling.
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on this page.
For privacy-related questions or requests, please contact us via the support section of the Platform.
